We all work under the highest ethical rules by the EU and FEACO (Fédération Européenne des Associations de Conseils en Organisation) and ICMCI (International Council of Management Consulting Institutes).
The Entrepreneur Profile Test consultant – certified EPT consultants are referred to below as – the consultant!
Confidentiality
The consultant regards all information obtained in the assignments as confidential and neither benefits from it for his own part nor enables anyone else to do so.
Unrealistic expectations
The consultant must not mislead the client by creating unrealistic expectations or promising certain results.
Recruitment
The consultant must refrain from influencing the client’s employee to consider alternative employment without prior discussion with the client.
Fees and financial interests.
The consultant shall neither accept commission, compensation, or other benefits from third parties in connection with recommendations to a client without his knowledge and permission. The consultant shall also not neglect to disclose any financial interests of third parties, which may be affected by such recommendations.
Professional approach The consultant must in all respects act professionally in relations with clients, the public, and colleagues. The consultant must act in such a way that the reputation of management consulting as a profession is not damaged.
The consultant must only accept assignments that he or she has the skills and resources to perform.
Conflicting interests
The consultant must avoid acting in potentially conflicting positions or assignments in parallel, without the relevant clients/parties being informed of this in advance and giving their consent.
Cooperation with other consultants
The consultant, who for the performance of a particular assignment wishes to engage a sub-consultant or otherwise cooperate with other consultants, must inform the client of this and obtain his approval in advance. The EPT consultant is also responsible for ensuring that hired persons meet the requirements and rules that apply to their own business, for example, these ethical rules.
Professional Code of Conduct
To reach our vision and attain our goals, we strive for social and economic success, and base our actions throughout our network on our Professional Code of Conduct:
- Serve the Interests of Client
- Act in accordance with all laws and legislation.
- Engage in projects only that are in the best interests of the client and avoiding the encouragement of unrealistic client expectations.
- Ensure that the scope, deliverables, timings and costs of consulting support are clear and agreed before starting work.
- Carry out assignments effectively and with due care.
- Maintain communication with the client and keeping the client adequately informed on assignment progress.
- Provide sound advice and guidance to clients.
- Transparency of Representation.
- Be open and honest about qualifications, skills and experience, and only accepting work they are competent to perform.
- Declare to the client any factors that may affect their independence or objectivity – such as commission payments or other remuneration from a third party in connection with recommendations to the client, or financial interest in any goods or services which form part of those recommendations.
- Identify and disclose to the client any conflicts of interest and resolving these with the client.
- Specify and agree with the client any work to be sub-contracted and ensuring that sub-contracted consultants abide by the same code of conduct as the consultant.
- Professional Behaviour
- Treat client information as confidential and respecting the confidentiality of information from any source.
- Neither take personal advantage from privileged information gathered during an assignment, nor enable others to do so.
- Act with courtesy and respect to clients, employees and professional colleagues
- Assure that personal conduct does not call into question whether the consultant is a fit and proper person to carry on the profession of management consulting